PPSPower Leads The Charge For Top Customer Service With Latest Survey Results
As 2020 has undoubtedly been of the most challenging years for UK business in recent memory, a major challenge for many firms in the service industry has been customer service.
Standards have (somewhat understandably) slipped in many sectors, as job cuts, furloughs and restructures have left many businesses struggling to keep up with demand and remain adequately resourced for to service their customers’ needs.
New Territory Sales Manager for INFINICUT®
Stephen Shaw has been announced as the new Territory Sales Manager for the INFINICUT® and TMSystem™ product ranges. A well-known industry face, Stephen returns to the UK after spending the last 10 years of his career in Qatar, to support the continued growth of the collections, in use at leading golf venues and sports stadia worldwide.
Xpedite® Rescues Manor Of Groves GC From Seemingly Unsolvable Saturated Greens
Having exhausted all mechanical methods of improving surface drainage, Manor of Groves Course Manager Lee Brinkley went into the winter of 2019/20 facing the challenge of managing saturated greens once again. Or so he thought! A consultation with his regional Headland Amenity Technical Manager led to a trial of Xpedite® on four of the club’s problem greens and, despite it being one of the wettest winters on record, the greens had never been drier.
Advice And Support Secures The Switch To Johnsons Sports Seed For Clevedon GC
Backed with advice from two trusted industry contacts Richard Ponsford, Course Manager at Clevedon Golf Club, has been delighted with his switch to Johnsons Sports Seed. The combination of Johnsons J All Bent on greens and J Rye Fairway has now been in use at the picturesque parkland course for two years, delivering results that means that Richard would never go back to using any other seed.
Hunter Hits The Mark At The London Stadium
Last year a Hunter Industries irrigation system, supplied by KAR UK, was installed at the iconic London Stadium. After seeing a number of benefits, Head Groundsman James Williams wanted to extend the Hunter system to other areas of the stadium.